How and when your furniture reaches you — free local delivery across Toronto & the GTA, and reliable shipping across Canada.
Last updated: June 15, 2026
Orders are processed within 1–2 business days after your payment is confirmed. You will receive an order confirmation by email as soon as your order is placed, and a second email with delivery or tracking details once your order ships.
We offer free local delivery throughout Toronto and the Greater Toronto Area (GTA), including Mississauga, Brampton, Vaughan, Markham, Richmond Hill, Scarborough, North York, Etobicoke, Oakville, Burlington, and surrounding communities.
We ship across Canada through trusted couriers and freight partners. Estimated delivery times after processing:
Shipping costs for destinations outside the Toronto & GTA local zone are calculated at checkout based on the size, weight, and delivery address of your order. Remote and northern locations may require additional transit time.
Once your order ships, we will email you tracking information or a delivery schedule. If you have not received an update within 3 business days of your confirmation email, contact us at support@myformory.ca.
Please inspect your items at the time of delivery. If anything arrives damaged or incorrect, note it with the delivery team where possible and contact us within 48 hours with photos so we can make it right quickly. See our Returns & Refunds policy for full details.
We're happy to help with anything shipping-related. Reach us at support@myformory.ca.