Privacy Policy

Last updated: June 15, 2026

Formory Group Furniture ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws. This policy describes how we handle information collected through myformory.ca.

Information we collect

• Contact & order details: name, email address, phone number, billing and shipping address.
• Payment information: processed securely by our payment provider (see below). We do not store your full card number on our servers.
• Order history: the products you purchase and related delivery information.
• Technical & usage data: IP address, browser type, device, and pages visited, collected to operate and improve our website.

How we use your information

• To process, fulfill, and deliver your orders;
• To communicate with you about your order, delivery, and support requests;
• To process payments and prevent fraud;
• To improve our products, website, and customer experience;
• To send you marketing emails only if you have opted in — you can unsubscribe at any time.

Payment processing

Payments are handled by Stripe, a PCI-DSS compliant payment processor. Your card details are transmitted directly to Stripe over an encrypted connection and are governed by Stripe's Privacy Policy. We receive only the information needed to confirm and fulfill your order.

Sharing your information

We do not sell your personal information. We share it only with trusted service providers who help us operate, such as:

• Payment processing (Stripe);
• Shipping and delivery partners, to deliver your order;
• Website hosting and infrastructure (Cloudflare);
• Authorities where required by law.

Cookies

Our website uses essential cookies and local storage to keep your shopping cart working and to remember your preferences. You can disable cookies in your browser settings, though some features may not work as intended.

Data retention & security

We retain personal information only as long as necessary to fulfill the purposes described here or as required by law (for example, for tax and accounting records). We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted connections (HTTPS).

Your rights

You have the right to access, correct, or request deletion of your personal information, and to withdraw consent to marketing communications. To exercise these rights, contact us at privacy@myformory.ca.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.

Contact us

Questions about your privacy? Email us at privacy@myformory.ca or support@myformory.ca. Formory Group Furniture is based in the Greater Toronto Area, Ontario, Canada.